Terms of Service
Introduction
Welcome to PokerIQ! These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "Customer") and Strategy9, Inc. ("Strategy9," "we," "us," or "our") governing your access to and use of PokerIQ, our poker room management software platform.
PLEASE READ THESE TERMS CAREFULLY. By accessing or using PokerIQ, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, do not use PokerIQ.
Important: These Terms contain provisions that limit our liability to you and require you to resolve disputes with us through binding arbitration on an individual basis (see Section 14). Please review these provisions carefully.
1. Definitions
- "Agreement" means these Terms of Service, our Privacy Policy, and any Master Services License Agreement (MSLA) or other written agreement between you and Strategy9.
- "Authorized Users" means your employees, contractors, and agents authorized to access and use PokerIQ under your account.
- "Customer Data" means all data, content, and information that you or your Authorized Users submit, upload, or transmit through PokerIQ, including player data, tournament information, game records, and marketing materials.
- "Documentation" means the user guides, help documentation, and other materials we provide for PokerIQ.
- "Service" or "PokerIQ" means our poker room management software platform, including all features, functionality, websites, APIs, and documentation.
2. Account Registration and Access
2.1 Eligibility
You must be at least 18 years old and have the authority to enter into these Terms on behalf of your organization. By using PokerIQ, you represent and warrant that you meet these requirements.
2.2 Account Creation
To access PokerIQ, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your login credentials confidential and secure
- Notify us immediately of any unauthorized access or security breach
- Be responsible for all activities that occur under your account
2.3 Account Security
You are solely responsible for maintaining the security of your account and password. Strategy9 will not be liable for any loss or damage arising from your failure to comply with this security obligation.
3. License Grant and Restrictions
3.1 License Grant
Subject to your compliance with these Terms and payment of applicable fees, Strategy9 grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use PokerIQ during the subscription term solely for your internal business purposes in operating your poker room.
3.2 License Restrictions
You agree not to:
- Copy, modify, or create derivative works of PokerIQ
- Reverse engineer, decompile, disassemble, or attempt to discover the source code of PokerIQ
- Rent, lease, lend, sell, sublicense, assign, distribute, or transfer your rights to PokerIQ
- Use PokerIQ to develop a competitive product or service
- Remove, alter, or obscure any proprietary notices on PokerIQ
- Use PokerIQ in violation of any applicable laws or regulations
- Access PokerIQ through automated means (except as authorized by us)
- Interfere with or disrupt the integrity or performance of PokerIQ
- Attempt to gain unauthorized access to PokerIQ or related systems
4. Service Description
4.1 PokerIQ Features
PokerIQ provides poker room management functionality including:
- Real-time game and table management
- Player tracking and database management
- Tournament management and automation
- Progressive web application (PWA) for players
- Waitlist and queue management
- Marketing and promotional tools
- Analytics and reporting
- Integration capabilities with existing systems
4.2 Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of PokerIQ at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of PokerIQ.
5. Customer Data and Responsibilities
5.1 Your Data Rights
You retain all rights, title, and interest in and to your Customer Data. You grant Strategy9 a limited license to use, process, and store your Customer Data solely to provide and improve PokerIQ.
5.2 Your Data Responsibilities
You are solely responsible for:
- The accuracy, quality, and legality of your Customer Data
- Obtaining all necessary rights, permissions, and consents to collect and process Customer Data
- Complying with all applicable laws regarding data collection, use, and privacy
- Maintaining backups of your Customer Data
- Your Authorized Users' use of PokerIQ and compliance with these Terms
5.3 Prohibited Content
You agree not to submit, upload, or transmit Customer Data that:
- Infringes any intellectual property rights or other rights of any third party
- Contains viruses, malware, or other harmful code
- Is unlawful, defamatory, obscene, pornographic, or otherwise objectionable
- Promotes discrimination, hatred, violence, or illegal activities
- Violates any applicable laws or regulations
6. Fees and Payment
6.1 Subscription Fees
Fees for PokerIQ are set forth in your Master Services License Agreement (MSLA), order form, or invoice. All fees are exclusive of taxes, duties, and similar charges, which you are responsible for paying.
6.2 Payment Terms
Unless otherwise specified in your MSLA, all fees are due upon invoice and payable within 30 days. Late payments may be subject to interest charges of 1.5% per month or the maximum rate permitted by law, whichever is less.
6.3 Fee Changes
We may change our fees upon 30 days' notice. Continued use of PokerIQ after the effective date of the fee change constitutes acceptance of the new fees.
7. Intellectual Property Rights
7.1 Strategy9 IP
Strategy9 and its licensors own all rights, title, and interest in and to PokerIQ, Documentation, and all related technology, including all intellectual property rights. These Terms do not grant you any ownership rights in PokerIQ.
7.2 Trademarks
"PokerIQ" and "Strategy9" are trademarks of Strategy9, Inc. You may not use these trademarks without our prior written permission.
7.3 Feedback
If you provide us with feedback, suggestions, or ideas about PokerIQ, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such feedback without any obligation to you.
8. Warranties and Disclaimers
8.1 Strategy9 Warranties
We warrant that PokerIQ will perform substantially in accordance with the Documentation under normal use. This warranty is void if the failure is caused by misuse, unauthorized modifications, or factors beyond our reasonable control.
8.2 DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY PROVIDED IN SECTION 8.1, POKERIQ IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
STRATEGY9 DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT POKERIQ WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT DEFECTS WILL BE CORRECTED.
9. Limitation of Liability
9.1 EXCLUSION OF DAMAGES
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL STRATEGY9 OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR POKERIQ.
9.2 CAP ON LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STRATEGY9'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR POKERIQ SHALL NOT EXCEED THE GREATER OF: (A) THE FEES PAID BY YOU TO STRATEGY9 IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED DOLLARS ($100).
10. Term and Termination
10.1 Term
These Terms commence on the date you first access PokerIQ and continue until terminated in accordance with this Section.
10.2 Termination for Convenience
Either party may terminate these Terms by providing 30 days' written notice to the other party. Termination does not relieve you of your obligation to pay fees for the remainder of your subscription term.
10.3 Termination for Cause
Either party may terminate these Terms immediately upon written notice if the other party materially breaches these Terms and fails to cure within 30 days of notice.
10.4 Effects of Termination
Upon termination:
- Your license to use PokerIQ immediately terminates
- You must cease all use of PokerIQ
- Strategy9 will make your Customer Data available for download for 30 days
- All fees owed become immediately due and payable
11. Dispute Resolution and Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
11.1 Informal Resolution
Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
11.2 Binding Arbitration
If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or PokerIQ shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration will be conducted in Las Vegas, Nevada.
11.3 Class Action Waiver
YOU AND STRATEGY9 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms or PokerIQ, please contact us:
Attn: Legal Department
8910 W Tropicana Ave, Suite 4
Las Vegas, NV 89147
Email: [email protected]
Phone: 1-855-838-3999
Support: [email protected]
BY ACCESSING OR USING POKERIQ, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.
If you do not agree to these Terms, you must not access or use PokerIQ. Your continued use of PokerIQ constitutes acceptance of any modifications to these Terms.